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WhatsApp Business Desktop: A Free and Easy Way to Grow Your Business on Windows 10


How to Download and Use WhatsApp Business on Windows 10




WhatsApp Business is a free app that allows you to communicate with your customers, showcase your products and services, and grow your business. In this article, we will show you how to download and use WhatsApp Business on Windows 10, as well as the features and benefits of this app.




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What is WhatsApp Business and Why You Need It




WhatsApp Business is a tool for small and medium businesses that want to connect with their customers in a fast, convenient, and secure way. It is built on top of WhatsApp Messenger, the most popular messaging app in the world, with over 2 billion users. However, WhatsApp Business has some additional features that make it more suitable for business purposes.


WhatsApp Business vs WhatsApp Messenger: Key Differences




The main differences between WhatsApp Business and WhatsApp Messenger are:


  • WhatsApp Business allows you to create a business profile with your logo, website, address, description, and catalog of products or services.



  • WhatsApp Business enables you to use both the app and the desktop version simultaneously, as long as they are linked to different phone numbers.



  • WhatsApp Business offers some business messaging tools, such as quick replies, labels, greeting messages, and away messages, to help you manage your conversations more efficiently.



  • WhatsApp Business provides some analytics and insights on your message delivery, read receipts, and customer feedback.



WhatsApp Business Features and Benefits




Some of the features and benefits of using WhatsApp Business are:


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  • You can reach your customers where they already are, as WhatsApp is the most widely used messaging app in over 100 countries.



  • You can send multimedia messages, such as photos, videos, documents, voice notes, stickers, GIFs, and more, to enhance your communication.



  • You can make free voice and video calls with your customers, as well as group calls with up to eight participants.



  • You can use end-to-end encryption to ensure that your messages are secure and private.



  • You can integrate WhatsApp Business with other platforms and tools, such as Facebook Ads, Instagram Shopping, CRM software, chatbots, etc.



  • You can use the WhatsApp Business API to scale up your communication with customers at a larger volume and automate your workflows.



How to Download WhatsApp Business on Windows 10




To use WhatsApp Business on Windows 10, you need to download both the app on your phone and the desktop version on your PC. Here are the steps to do so:


Step 1: Download and Install WhatsApp Business App on Your Phone




To download the WhatsApp Business app on your phone, follow these steps:


  • Go to the Google Play Store or the Apple App Store on your phone.



  • Search for "WhatsApp Business" and tap on the app icon.



  • Tap on "Install" or "Get" to download the app.



  • Open the app and agree to the terms of service.



  • Verify your business phone number by entering it and receiving a verification code via SMS or call.



  • Restore your chat backup from WhatsApp Messenger if you have one. Note that you cannot restore it back to WhatsApp Messenger later.



  • Set up your business name and logo. You can change them later only once.



Step 2: Download and Install WhatsApp Desktop App on Your PC




To download the WhatsApp Desktop app on your PC, follow these steps:


  • Go to the on your PC.



  • Click on "Download for Windows (64-bit)" or "Download for Windows (32-bit)" depending on your system.



  • Run the downloaded file and follow the instructions to install the app.



  • Open the app and agree to the terms of service.



Step 3: Scan the QR Code to Link Your Phone and PC




To link your phone and PC, follow these steps:


  • On your phone, open the WhatsApp Business app and tap on the menu icon (three dots).



  • Tap on "WhatsApp Web" and then on "Link a device".



  • On your PC, open the WhatsApp Desktop app and you will see a QR code on the screen.



  • On your phone, scan the QR code with your camera.



  • You will see a confirmation message on both devices that they are linked.



How to Use WhatsApp Business on Windows 10




Once you have linked your phone and PC, you can use WhatsApp Business on Windows 10 to communicate with your customers and manage your business. Here are some of the things you can do:


Create and Manage Your Business Profile




To create and manage your business profile, follow these steps:


  • On your phone, open the WhatsApp Business app and tap on the menu icon (three dots).



  • Tap on "Settings" and then on "Business settings".



  • Tap on "Business profile" and fill in the details about your business, such as website, address, description, hours, etc.



  • You can also add a catalog of your products or services by tapping on "Catalog" and then on "Add product or service". You can upload photos, prices, descriptions, links, etc. for each item.



  • On your PC, open the WhatsApp Desktop app and click on the menu icon (three dots).



  • Click on "Settings" and then on "Business settings".



  • You will see your business profile and catalog that you created on your phone. You can edit them by clicking on the pencil icon.



Send and Receive Messages with Customers




To send and receive messages with customers, follow these steps:


  • On your phone or PC, open the WhatsApp Business app or desktop version.



  • You will see a list of chats with your contacts. You can start a new chat by tapping or clicking on the chat icon (speech bubble).



  • You can search for a contact by name, number, or label. You can also create a broadcast list or a group chat with multiple contacts.



  • You can type your message in the text box and send it by tapping or clicking on the send icon (arrow).



  • You can also attach multimedia files, such as photos, videos, documents, voice notes, stickers, GIFs, etc. by tapping or clicking on the attachment icon (paperclip).



  • You can make voice or video calls by tapping or clicking on the call icon (phone or camera).



  • You can see if your message has been delivered or read by looking at the check marks next to it. One gray check mark means delivered, two gray check marks mean read.



Use Business Tools to Automate and Organize Your Conversations




To use business tools to automate and organize your conversations, follow these steps:


  • On your phone, open the WhatsApp Business app and tap on the menu icon (three dots).



  • Tap on "Business tools" and you will see four options: quick replies, labels, greeting message, and away message.



  • Quick replies are predefined messages that you can send with a shortcut. For example, you can create a quick reply for "Thank you for your order" and assign it to the shortcut "/thanks". To use it, just type "/thanks" in the chat and the message will appear. You can create up to 50 quick replies and edit them as you wish.



Labels are tags that you can assign to your chats or contacts to categorize them.


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